Bookings

In this chapter

Your schedule, on your terms. The Bookings module is the gatekeeper of your operations. Instead of accepting orders blindly, use this section to define exactly when and how customers can book your services. From setting preparation buffers (Lead Times) to applying Express Surcharges, you have full control over your capacity.

Articles

Introduction to Bookings

Take control of your calendar. Learn how the Bookings module syncs customer requests with your operational capacity to prevent overbooking and confusion.

Setting Up Booking Options

Create flexible services like 'Express Pickup'. Set preparation times, surcharges, and visualize your booking rules and availability in real-time.

Setting Up Custom Zones

Create custom geographical zones to control exactly where and when your services are available.

Setting Up Service Areas

Define where your services are available by assigning custom zones to control which locations customers can book from.

Setting Up Time Slots

Set available date and time slots to control exactly when your services are open for booking.

Setting Up Blocking Rules

Prevent unwanted bookings by blocking specific dates or customers based on your operational needs.

Setting Up Assignment Rules

Stop manually dispatching every job. Assignment Rules act as your automatic traffic controller, instantly linking specific orders to the right drivers or staff based on location, time, or business unit.