Bookings

Learn what the Bookings setup does, in what order to build it, and what each setting controls so your calendar never overbooks.

Build the service choices your customer sees at checkout, from a standard pickup to an express delivery.

Add a surcharge, limit which sales channels or services can use this option, and control whether customers can reschedule.

Once your booking option is configured, here is how to save it, check that the calendar looks right, and manage it after it goes live.

Group your city into named zones so you can set delivery rules, fees, and driver assignments by area instead of one by one.

Tell each business unit which zones it covers, what the minimum order is, and what customers outside your area see.

Set the exact time windows customers can pick at checkout, with optional daily caps and area limits.

Prevent unwanted bookings by blocking specific dates or customers based on your operational needs.

Skip manual dispatch. Send each new booking to the right driver or team automatically based on area, day, time, or business unit.