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Product Catalog

In this chapter

Product Catalog is the master list of everything your shop sells or services. It is one page with six tabs: Service Items, Retail Products, Collections, Add-ons, Accessories, and Shared Variants. You describe what you offer here, and pricing for those items is set separately in Price Lists. The catalog is shared across POS, Online Store, B2B, CRM, and Marketing, so anything you add shows up automatically in every channel. Most shops set this up once and only return to it when they add a new product or service.

Articles

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Introduction to Product Catalog

Understand what Product Catalog covers, where it lives, and how its six tabs relate to each other and to Price Lists.

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Adding Service Items

Add the items your customers bring in for service so they can be selected in POS, Online Store, B2B, CRM, and Marketing.

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Adding Retail Products

Add physical products you sell at a fixed price so your staff can ring them up quickly and track stock correctly.

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Adding Collections

Group your products into named tabs that show up in your order screen, so your staff and customers can find items faster.

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Adding Add-ons

Set up the small extras your customers can add to any order, like Gift Wrapping or Starch, so your staff can attach them at checkout with the surcharge already in place.

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