Adding Accessories

In this article

Accessories are the small extra items a customer leaves with their main item, but that are not part of the main item itself, a dust bag with a handbag, a belt with a dress, a strap with a camera bag. You set them up once in the Product Catalog, then staff tick off the ones the customer brought when they edit a line item at the POS. This article shows you how to add, edit, reorder, and delete accessories.

Contents

📝 Note: Accessories are not chargeable. If you want to charge extra for something, like reattaching a button or adding a polish, use Add-ons instead. See [Adding Add-ons]

Before You Start

You need at least one Service Item set up before accessories become useful, because accessories only appear at the POS after staff add a Service Item to the order. See Setting Up Service Items.

Where to Find Accessories

Click the ⚙️ Settings icon in the top-right corner.
Under the Catalog & Pricing section, click Product Catalog.

In the Product Catalog tab bar, click Accessories.

You land on the Accessories list. The Accessories tab, between Add-ons and Shared Variants, is underlined to show you are on the page.

Adding a New Accessory

Click the + Add accessory button at the top-right of the toolbar.

In the Add Accessory dialog, fill in the Accessory name (required) with the short name your staff would say out loud, for example Dust Bag or Belt.
Optionally fill in the SKU, a short code that identifies the accessory in your records. Leave it blank and EasyBiz generates one for you, like ACCY-1.
Click Add.

Example 👉 : A bag repair shop adds Dust Bag, Shoulder Strap, Padlock, and Charm. A laundry shop adds Belt, Hanger, Suit Cover, and Garment Bag.

Editing or Reordering an Accessory

To edit -> click anywhere on the specific row. An Update Accessory dialog opens with the current name and SKU pre-filled. Change either field, then click Update.

To reorder -> grab the dotted drag handle on the far left of a row and drag it up or down. The new order saves automatically and is the order staff see at the POS.

💡 Tip: Put the accessories your staff use most often at the top. Bag shops usually put Dust Bag first, and laundry shops usually put Belt and Hanger first.

Deleting an Accessory

Click the ••• three-dots button at the far right of the row.
Click Delete.

Confirm in the popup that appears.

Delete is the only option in that menu. To edit, click the row instead.

⚠️ Important: Deleting an accessory removes it from the POS picker for new orders. Past orders that already recorded this accessory keep their original record.

Where Accessories Appear at the POS / Console

Accessories do not appear on the initial intake screen. They appear in the Line Item Edit Panel, which opens when staff click Edit on a line in the cart after adding a Service Item to the order.

The Accessories picker sits next to the Add-ons picker. Staff use the + and − buttons to set the count for each accessory the customer brought, for example 1 Dust Bag and 1 Charm. Because the count is attached to a specific line item, your workshop sees exactly which accessories belong to which item. This matters when one customer drops off several items at once.

FAQs

Do I have to set up accessories before going live?

No. Accessories are optional. You can go live without any, then add them later when you notice items your staff keep writing in the order notes.

Is the SKU code required?

No. Leave the SKU field blank and EasyBiz generates a code for you, like ACCY-1. Only fill it in if you already use your own coding system.

Can I charge the customer for an accessory?

No. Accessories record what the customer brought, not what they are charged. Use an Add-on if you want a price, for example "Reattach Strap +$5".

If I rename an accessory, do past orders update too?

No. Past orders keep the accessory name as it was at the time. Only new orders use the updated name.

Why don't I see the Accessories picker at the POS/Console?

The picker only appears after at least one Service Item is added to the order and you click Edit on the line. If you still don't see it, check that at least one accessory exists in Settings.

Are accessories tied to a specific service, like only Laundry?

No. Every accessory is available to every service in your shop. Drag-reorder them so the most relevant ones for your busiest service sit at the top.

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