Introduction to Product Catalog

In this article

Product Catalog is the master list of every product, service, accessory, add-on, collection, and shared variant your shop offers. It is one page with six tabs. Pricing for catalog items is set separately in Price Lists. Once an item is in the catalog, every channel, POS, Online Store, B2B, CRM, Marketing, uses it without further setup.

Contents

Navigate to Product Catalog

Click the ⚙️ Settings icon in the top-right corner.
Under the Catalog & Pricing section, click Product Catalog.

Product Catalog Tabs

Tab	What you put here
Service Items	A service your shop performs for a customer, like "Shirt Laundry"
Retail Products	A physical item you sell over the counter, like detergent.
Collections	A named group that pulls products from across the catalog, used for menus and online store sections.
Add-ons	A small surcharge option that attaches to a service, like Gift Wrapping or Starch.
Accessories	A lightweight reference item attached during production, like Belt or Hood.
Shared Variants	A reusable set of options (e.g. a "Size" set with Small / Medium / Large) you can apply to many products.

FAQs

Do I need to set up Price Lists before I add products?

No. Add products first, then go to Price Lists to set prices. The catalog is what you sell; Price Lists decides what each one costs per customer segment.

Why are services and products in the same catalog?

So every channel pulls from one list. A service like "Shirt Laundry" and a retail item like "Detergent" can appear in the same online store and the same Collection.

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Adding Service Items

Add the items your customers bring in for service so they can be selected in POS, Online Store, B2B, CRM, and Marketing.