Sign In to Your POS

Before You Start

Before signing in to your POS, make sure you have the following ready:

• A POS device: This is the device your staff will use at the counter (for example, a tablet, laptop, or computer). Once the POS is opened on the device, it will show an 8-digit sign-in code on the screen.
• A configured POS app: You need to have already set up a POS app in App Studio (for example, your Laundry POS). If you have not done this yet, follow our guide on Set Up Your Laundry POS or Set Up Your Bag Repair POS first.
• A POS location: Your POS device needs to be assigned to a location. You can set up locations in the EasyBiz Console under Settings → Point of Sale → POS Locations → + Add POS location.

How POS Sign-In Works

Here is how the sign-in process works at a glance:

1. Your staff opens the POS app on their device (for example, a tablet at the counter). The screen shows an 8-digit sign-in code.
2. Your staff sends this code to you (for example, by taking a photo and sending it over WhatsApp).
3. You go to the EasyBiz Console, open the Sign In to POS screen, select the location and POS app, and enter the code.
4. Once you click Sign In, the POS device is authorised and your staff can start using it.

Sign In by Code

This is the most common way to sign in. Your staff sends you the code displayed on their POS screen, and you enter it in the EasyBiz Console.

What Your Staff Sees

When your staff opens the POS app on their device, they will see a screen that says "EasyBiz POS" with a large 8-digit code (for example, XXXX-YYYY).

Your staff needs to send you this code.

Enter the Code in the Console

Once you have the code from your staff, head over to the EasyBiz Console to authorise the device.

• From your EasyBiz Console, click on the Settings icon (the gear icon) in the top navigation bar.

• Under Sales Channels, click on Point of Sale.

• On the Point of Sale page, click the Sign In to POS button in the top right corner.

• A window will appear. Make sure By Code is selected (it is selected by default).
• Fill in:
  • Sign In POS location: Select the location where this POS device will be used (for example, "Laundry wwp" or "AquaLuxe Laundry Studio").
  • POS App: Select the POS app you want this device to use (for example, "Laundry POS").
  • Enter the 8-digit code: Type in the code your staff sent you (for example, XXXX-YYYY).

• Click Sign In.

If the sign-in is successful, you will see a green "Sign-in successful" message with details about the device that was authorised.

You can now check with your staff — their POS device should have automatically loaded the POS app, and they are ready to start taking orders.

Sign In by Link

If you prefer not to type in a code, you can generate a sign-in link and send it directly to the POS device. This is useful when you are setting up the POS remotely or when the device is not right next to you.

• On the Point of Sale page, click the Sign In to POS button.

• Select By Link.

• Sign In POS location: Select the location for this POS device.

• The system will generate an automatic sign-in link in the text box below.

• Click Copy link to copy it.
• Send this link to your staff (for example, over WhatsApp or email) and ask them to open it on their POS device.
• Once your staff opens the link on the POS device, it will automatically sign in — no code needed.

Troubleshooting

If something does not go as expected, here are a few common issues:

• The code expired: The 8-digit code on the POS screen refreshes after a period of time. If you get an error, ask your staff to click Retry on the POS screen to get a new code, and enter the new code in the console.
• Sign-in link expired: The link is only valid for 60 minutes. Generate a new one if it has expired.